Baldrige Coaching

Studer Group tools and Baldrige criteria are road maps that work together to focus, align, and accelerate high levels of performance excellence. Whether you intend to use the criteria internally to ensure results-focused alignment and accountability or to apply for the Malcolm Baldrige National Quality Award or a state quality award, Studer Group will help drive your results. Our two coaches, Debbie Cardello and Paul Grizzell, will provide tactics, tools, and solutions to guide you through the milestones of your performance excellence journey.

• Awareness—We will help your leadership team understand the Baldrige criteria and their value as a systematic management system.
• Assessment—We will conduct an initial assessment of your organization against the Baldrige criteria to help focus and align improvement efforts.
• Application—We will coach your organization through application development in preparation for applying at the state or national level.
• Advancement—We will assist your organization in using the feedback report from Baldrige to prioritize and accelerate your improvement efforts.

Our principles and tactics drive internal and external outcomes, including:

• Greater employee pride and performance momentum
• Ever-improving health care quality and value to patients
• Attracting the best physicians and administrators who want to partner with organizations that meet or exceed community expectations
• Greater leverage in negotiating favorable managed care contracts and insurance rates
• Improved bottom-line results across a balanced set of outcomes

Use the Related Tools:
Baldrige Brochure
Nine Principles
Baldrige 2007 Health Care Criteria