Fire Starter of the Month

St. Vincent Hospital in Green Bay, WI is the Fire Starter of the Month for August.

Now Recruiting Coaches

Click here to learn more about coaching opportunities with Studer Group.

Studer Group Named One of the 50 Best Places to Work in America

Studer Group was recently named as one of the 50 Best Small & Medium Companies to Work for in America. The Society of Human Resource Management announced the selection at its 60th annual Conference and Exposition in Chicago, where more than 15,000 were in attendance.

Click here to read more.

What’s Right in Health Care Conference Recap

Please click the link above to view our special recap website, which features audio, video and photos from the conference, in addition to downloadable presentations.

Conversations with Quint

Building Patient Trust with AIDET Training Module

Built in partnership with Vanderbilt University Medical Center and Studer Group, the Building Patient Trust with AIDET^SM training DVD is ideal for training staff, leaders and physician groups on how to use the key communication steps of AIDET^SM: Acknowledge, Introduce, Duration, Explanation and Thank You. 

Participants will learn the ‘what, why and how’ of reducing patient anxiety, improving clinical outcomes and creating a better patient experience with AIDET^SM.

Click here to view a clip and learn more.

Transforming a Corporate Culture to Drive Sustainable Results

June 11 Quint led a session for their 2008 Excellence in Management and Leadership Series titled, Transforming a Corporate Culture to Drive Sustainable Results.  Thank you to those that attended the session.  The links below will take you to the tools mentioned during the session.  Just ask if you need something else.

• High, middle and low performer tools
• Leadership malpractice article
• 30 and 90 day questions
• Standards article

Check back for a clip from this highly attended session.

Featured Story

Read how one NICU impressed a patient with their compassion and dedication to every baby. The Best Care for Baby Aaron is day 281 in our book, What's Right In Health Care: 365 Days of Purpose, Worthwhile Work and Making a Difference.

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Our Calling is Caring:
Read a Testimonial of How Discharge Calls Impact the Lives of Patients and Families

Studer Group is proud to highlight partners and leaders who are making a difference in the lives of patients through post-visit calls by sharing a monthly testimonial of the difference these important clinical calls contribute. Read our featured story from Mercy Merced Medical Center in Merced, California, "A Post Partum Mom."

Emergency Department Rounding

This DVD provides the how-tos for implementing Emergency Department hourly rounding on patients to improve safety, quality and patient satisfaction, and shows what hourly rounding looks like with use of vignettes shot in a large emergency room. Click here to learn more.

Featured Studer Group Conversations: Discharge Phone Calls

Click here to view this month's featured Studer Group Conversation: Discharge Phone Calls with Joseph McCrory.

Hardwiring Excellence hits BusinessWeek Bestseller List

BusinessWeek is a weekly business publication edited to keep readers informed of important news that affects the business community in the U.S. and abroad and to interpret, analyze and evaluate these news events for business management. It has a circulation of 919,343 and a one page ad rate of $73,500. The site receives approximately 3,149,843 visitors per month.

Results That Last is a Wall Street Journal Best Seller!

Results That Last has been listed on the Wall Street Journal's list of bestselling business books. This means that when many non-health care leaders are reading Results That Last, they are seeing that there is much to be learned from leaders in health care. To those who have purchased Results That Last and given it to leaders you know, thank you.

In The News

• Congratulations to two Studer Group partner organizations recently named by HealthLeaders among the 2008 Top Leadership Teams in Healthcare: Lakewood Health System (Staples, MN) and HealthTexas Provider Network (Dallas).

• The Indiana Chamber of Commerce has selected Studer Group Partner, Clark Memorial Hospital, as one of the best places to work in the state of Indiana. Click here to read more.

• Congratulations to Studer Group Partner, Shands Health Care in Gainesville, Florida for being chosen as one of only five recipients in the state that will receive the prestigious Governor’s Sterling Award for 2008. Click here to read more.

• Congratulations to Lehigh Valley Hospital and Health Network for being the award recipient, once again, in The Hospital and Health System Association of Pennsylvania’s Annual Achievement Awards program. The entry titled, "Rounding It Up for Quality Patient Care Outcomes," was selected as the recipient in the 'Patient Care' category. 6T staff members reviewed the evidence on the patient rounding concept and adapted the same into their own unique protocol for their patient population. The goal was to create a transforming experience for both patients and staff by hardwiring hourly patient rounding by clinical staff members as a standard of care.