On-Site Training
We are excited to announce that we can now bring several of our highly rated training Institutes on-site to your organization! Over the years more than 10,000 leaders have participated in these sessions. We know that many more would benefit from attending, but have been unable to participate due to their location, travel restrictions, busy schedules or the cost to train several leaders at once. Training leaders at your site is the fastest and most economical way to bring your entire team up-to-speed on the following topics:
Nine Principles of Service & Operational Excellence
A commitment to change the culture of your organization is just the beginning. In order to give your leaders the skills and tools that are needed to begin your cultural transformation bring our Studer Group faculty to your facility and spend two days learning the Nine Principles of Service and Operational Excellence. Our faculty bring their own real-life experiences to your leaders as they share ways to improve and sustain a cultural change. This training will jumpstart your organization as you begin your journey with everyone on the same page. Stepping forward as a united team can be the best commitment your organization has ever made. You will begin to see your employees take ownership and you will hear the praises from your patients as they are cared for and valued by your staff.
Foundations of Healthcare Leadership
After working with hundreds of high performing organizations and tens of thousands of leaders, we have indentified the practical skills that separate the best leaders in healthcare from all the rest: talent management, communicating like a leader, managing your time and energy, mastering your professional development, and aligning the behaviors of a team. Unfortunately, most leaders haven't had the time or opportunity for formal training on these essential skills, which is why we created this new Institute. After this training, new and emerging leaders will be able to delegate, hold individuals accountable, align teams, run effective meetings, handle tough questions, reduce employee turnover, engage employees and several other practical skills that will quickly improve clinical, financial and service results. Taught by two of Studer Group's most sought after National Speakers, Bob Murphy and Beth Keane, this is currently our most highly rated educational Institute because of how quickly the content helps leaders improve their performance and the performance of the individuals and areas they lead.
Practicing Excellence: The Physician Institute
Taught by Studer Group's physician experts, this on site institute is designed to provide physicians and those who work with them practical, evidence-based tactics to engage and lead physicians to organizational excellence. Founded on the premise that clinical excellence, service outcomes, and the culture of a medical organization are ultimately determined by the conduct of its physicians, participants will create a roadmap to achieve measurable results in patient satisfaction, physician satisfaction, employee retention, and clinical measures. The results are improved patient loyalty, market share growth, improved HCAHPS ratings, increased patient compliance, decreased potential for litigation and alignment between physician behaviors and organizational objectives that create a culture of quality, safety and physician satisfaction.
100% Money Back Guarantee: Whether you attend one of the many Institutes Studer Group hosts around the country each year, or we custom design a session that we bring to your organization, you will see results that more than offset the cost or we will refund your money in its entirety.